New customers are five times more expensive to acquire versus additional business from existing customers...
Loyal customers provide a regular, lifetime revenue stream and are your free and most powerful sales force, as they share their positive experiences with friends and family. A customer loyalty app makes this process easier as they can more easily show people your brand on their phone, not to mention the Tell a Friend feature that makes it easy for customers to refer friends via Facebook, Twitter, email or SMS.
A customer loyalty app can play a small part in converting one-off customers into regulars while also preventing occasional customers from spending their money elsewhere, as they'll be aware that they won't earn that loyalty point on offer if they wander to a competitor.
Small businesses have an opportunity (that perhaps didn't exist in past generations) to compete with big retail chains by offering a customer loyalty app that is cost-effective for their business.
Talk to us today to learn about how a customer loyalty app could work for your small business.
Loyal customers provide a regular, lifetime revenue stream and are your free and most powerful sales force, as they share their positive experiences with friends and family. A customer loyalty app makes this process easier as they can more easily show people your brand on their phone, not to mention the Tell a Friend feature that makes it easy for customers to refer friends via Facebook, Twitter, email or SMS.
A customer loyalty app can play a small part in converting one-off customers into regulars while also preventing occasional customers from spending their money elsewhere, as they'll be aware that they won't earn that loyalty point on offer if they wander to a competitor.
Small businesses have an opportunity (that perhaps didn't exist in past generations) to compete with big retail chains by offering a customer loyalty app that is cost-effective for their business.
Talk to us today to learn about how a customer loyalty app could work for your small business.
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